Sounds like they are doing Ndis work , I would be telling them that lawns are charged at going rate $60 whatever and that they need to book it as 1.5 hours work for each job. I have same thing happen here I just send bill with 2hrs at $40 for lawn quoted $80 even though it takes two of us just 25 mins.
They tell me how long I can stay for. I cannot go over. Usually not there the full hr.
Client pays $8 per hr. (I don't collect it)
I was doing $60 hrs for a another service provider and have found im down to one client from them. They don't like my rate and due to having the one with them wont back track on it- fk em. Unfortunately plenty of operators are happy with $35 hrs.
Its worked out well so far. Had 3 full days work off them (would of been 4 but the day rained out). Runs have been set up well with 30min between each booking. I tend to ring the client and ask if they mind me turning up a little early so that puts me well in front time wise. Works out to 4 to 5 jobs each day (prefer 4 as an 8:30 start was a bit uncivilized- I had to set an alarm for the first time in a long while), So $200-$250 on days I had nothing on with all organisation done by them.
Im able to charge clients tip fees, if a run is required as well, so thats a little cream on top as i only paid one tip fee all last finantial year. Earnt an additional $20 the other day due to that and only did the one run. The boys at the tip are dead set legends.