Hi everyone,
Please let me know if I had over-react in this situation
I have completed what sets out from the beginning with the client and she's very happy with the job done. 2 Hours after the job, she texted me saying her husband wasn't happy as I didn't cut the grass in one certain area. I offered to come back and fix it for her. However, she said please explain that to her husband.
Background: This area was agreed between me and his wife that we can't get the mower in as there are alot of loose rocks and the terrain is rough. She was fine with me not getting the grass cut then. I could have whipper snip the area and rake the grass but the pay wasn't even close for me put in that effort.
So on the phone with the husband, explain to him everything and offer to come back for free to fix it for them. The husband was so rude, loud and yelled at me on the phone and threaten to get the money back (payment have already been made over Airtasker), treating me as if I was a scammer.
I thought to myself that if I was scamming them, I wouldn't have reply their message or even went above and beyond to give them lawn care advice and offered to come back and fix it.
In the end, I texted them saying (please see photo)